Information Technology Services Project Manager – Business Analyst

Clark College is currently accepting applications for a full-time, 12-month, exempt Project Manager – Business Analyst position in the Information Technology Services (ITS) department.  This position is responsible for overall IT project management and plays the lead role in initiating projects, planning/analyzing scope, budget, and resources, managing all aspects of communications, and monitoring the progress, issues, and risks to ensure projects are completed on time, on budget, and within scope. This position is also responsible for helping various business areas to assess and analyze their processes, determine requirements, and work with project team members or third-party vendors to improve current processes.

At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees.

JOB DUTIES AND RESPONSIBILITIES:

• Conduct interviews to gather business requirements via questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other formal project management methods.
• Analyze and validate the business needs of stakeholders.
• Translate conceptual business requirements into functional requirements in a clear manner that is comprehensible to IT specialist/project teams.
• Work with multi-functional teams to define the overall scope of projects and roles on project teams.
• Plan, implement, and track project resources, staffing, and budget needs.
• Write user stories and work with product owners and project team to ensure the project backlog is being properly refined and prioritized.
• Develop robust project risk management plans to ensure timely implementation, testing, and delivery of projects.
• Identify project risks and potential scope creep and escalate issues and roadblocks to the project team members or the management in a timely manner.
• Lead project status meetings and manage internal and external communication plans to make sure management, project team members, and stakeholders are updated on project status.
• Act as lead liaison between IT technical resources and business area personnel throughout each phase of the project to help clarify information or resolve issues.
• Work with project team members and stakeholders to analyze, communicate, prioritize, clarify, validate and document requirements for changes to business processes and information systems.
• Produce reports on project status, KPIs, and budget.
• Develop and manage relationships with third-party vendors, contractors, and other partners.
• Act as a facilitator for UAT (User Acceptance Testing) with the client, third-party vendors or other testers that use the product.
• Deliver smooth transition to operational support teams, including training.
• Manage multiple concurrent IT projects of various sizes.
• Assume additional responsibilities as assigned.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree or higher from an accredited college or university.
• Three (3) years of business analyst and/or project management experience.
• Completion of a Certified Project Management Program.
• Experience with Agile/Scrum.
• Experience in managing technical projects with various technologies and third-party integrations.
• Comfortable acting as an intermediary between technical experts and business partners/end users.
• Strong analytical, planning, organizing, coordinating, and critical thinking skills.
• Effective conflict resolution and interpersonal skills.
• Excellent communication skills including written, presenting, and active listening.
• Detail oriented and possesses exceptional organizational, time management, and problem-solving skills.
• Ability to handle and prioritize multiple tasks.
• Ability to work with various teams and contribute to the success of the teams.
• Solid understanding and experience with project management methodology and tools used to deliver assigned projects.
• Experience with MS Office, project management tools, and industry good practices.
• Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.
• Vaccination requirement: Per Washington State Proclamation 21-14.1: college employees must be fully vaccinated. Your COVID-19 vaccine status must be validated by the Human Resources office prior to the commencement of work. Requesting a disability or religious exemption would be done through the Human Resources office.

WHAT WE OFFER:

• A healthy work/life balance for our employees with the opportunity for flexible work schedules and remote work depending on position and college needs.
• McClaskey Culinary Institute offers fast, fresh, and healthy dining options for students, faculty, staff, and the community. The space, located in Gaiser Hall, features three kiosks, a full-service retail bakery and barista bar, grab-and-go items, and a student-run restaurant.
• Coffee Lounge in Hannah Hall and Clark Café in Joan Stout Hall.
• Campus bookstore offers snacks, apparel, and specialty supplies.
• On-campus childcare.
• Gym and recreation facilities.
• Clark promotes wellness with a variety of different workshops and events

SALARY STATEMENT: $80,323/annually

Benefits include vacation/ sick leave; medical, dental, life and long-term disability insurance; retirement; and tuition waiver.

APPLICATION PROCESS
Required Online Application Materials:

• Clark College Online Application
• Current resume, with a minimum of three (3) references listed
• Cover letter describing background and experience related to qualifications and responsibilities of the position
• Responses to the supplemental questions included in the online application process

Please apply online at www.clark.edu/jobs

To contact Clark College Human Resources, please call (360) 992-2105.

APPLICATION DEADLINE: 

Required application materials must be completed and submitted online by 3 p.m., October 12, 2022.

CONDITION OF EMPLOYMENT:

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. Completion of academic degrees will also be verified through receipt of official transcripts.

DISABILITY ACCOMMODATIONS

Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360)992-2105 or by video phone at (360)991-0901.

SECURITY
The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or security.requests@clark.edu. The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php.

ELIGIBILITY VERIFICATION

If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work.

CORRECTIONS OR EXTENDED NOTICES
Corrected or extended notices will be posted online and in the Human Resources Office.

Clark College’s Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference.

Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply.  Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community.

The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Gerald Gabbard, Director of Labor and Compliance, 360-992-2317, ggabbard@clark.edu, 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment.  This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.
Clark College Human Resources

September 21, 2022

22-00133

Tagged as: business analyst, clark college, computer, higher ed, higher education, ITS, Project Manager